Worst Day in Quite Some Time - LONG

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KAC402..
by KAC40281_BZCL
Posts 669
So, last night Brendan had a fever. Yaaaaay. I arranged a sitter to cover most of my work day through a service I have been using the past year. Basically they have a group of pre-screened ladies that can provide me backup care, and they get one to come to my house. I have used this about 15 times or so and it has worked very well. I am not comfortable leaving my son with someone I dont know, so I work from home upstairs and she has him downstairs for the day except for nap time.

This morning the sitter was right on time. I had already fed him breakfast, so she really just had to entertain him, give him a little morning snack, and then get ready for his lunch at about 1130 or so. I had meetings from 8am-11am straight, so I didnt get breakfast. I went downstairs for an early lunch and to check on him, since I had heard alot of fussing and crying, not usual for my happy boy.

So, what child doesnt want his mom when he doesnt feel well? I held him for a few min while I heated up my lunch and I got things together for her to cook him. It had been raining and our flood system was broken, so DH asked me to check the basement as we had water over the weekend and lost our bassinet to it :-(

I tried to give B back to sitter as I had a call starting, and he lost it. In a way he has never lost it before. He has been in daycare/sitters since 4 months old, so we really dont have issues beyond a min or two of crying when I leave sometmes. The screaming lasted 20 min. I didnt like the sound of it. It was a sound I have never heard before. I immediately called the Ped and they said to bring him right in (he had a fever and was holding the ear he had an infection in recently). So, I told the sitter somethng wasnt right and I was going to take him in right away. Since I only had her til 1 and it was 1145 I said I would just pay her but she could leave now, since she would just be sitting there while I was gone at the doc. I think she took this the wrong way.

She proceeded to tell me three times that "she didnt want to say anything, but there wasnt a problem until I came downstairs and started babying him and interrupting." I was a little shocked. A) It's my house, I'll walk in whenever I please. B) I get it that its hard when he sees me after he's used to me not there, but I have to eat lady. C) I'll baby my baby as much as I want b/c before I know it, he will be grown.

She then told me that he had too many toys and really didnt need anymore (I dont think we have that many). She also told me that he is always sick because I send him to daycare and I'm not doing the best I could for him. I should get a sitter to come to the house. I told her I could not afford that option, hence he's in daycare. She said its a bad situation for him and he is the one suffering from my decision.

She didnt have a problem taking the check on my counter though and left saying that she has done this a long time and it was fine until I walked in.

I was so mad and upset I cried all the way to the doctor and the whole time there. I know that I'm not the best mom in the world, and daycare isnt what I imagined when I dreamed about staying home, but that's what I've got. I may not be thin anymore, not be pretty, maybe not even a really nice person due to stress and lack of sleep, but I do know I love my baby. Lately he is the only person that can make me smile and keep me going through everyhting I am personally going through, so having someone come into my home, take my hard-earned money and tell me everything I am doing wrong after knowing me 3 hours, well, that pushed me over the edge.

I'm sorry this is so long. It's just been one of those days.

P.S. He did have a nasty ear infection, got strong meds to kick it to the curb, and my thoughts on his new cry were right on. Oh, and we both got ice cream this afternoon. :-)
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MamaKa..
by MamaKangaroo
Posts 1357
Time to call the service and put in a MAJOR complaint. I, also, have done daycare for a long time and would NEVER say such things to a parent. That is way overstepping the bounds and frankly is not true at all. Sounds like he does very well in daycare. Kids get sick. And where does she come off acting like she knows a better solution for your family?
Wow, how cruel and inappropriate for her to say those things. You definitely need to put in a complaint. She was hired to watch your child not to force unsolicited advice and opinion down your throat.
You need to ignore everything she said and have confidence that you are doing a great job.
...
Mama to three little girls:
Charlotte Lily, 3.5
Elizabeth Rose, 2
Isadora Violet, 6 mo
RWinst..
by RWinston
Posts 333
I agree with Dawn, of course. I'm really sorry she upset you like that. She was completely out-of-bounds.

When I have a sitter at the house, I have interrupted a meal before and gotten Adam all worked up so that he wants to abandon food and get out of his high chair, but his sitter never complains, she is flexible and her focus is on being supportive to Adam and to my husband and me. We don't always agree and she brings up concerns now and then, but she always does it respectfully and in a way that really is supportive of our family. So, I know that it is possible. Sounds like she doesn't have the skill set to work in a supportive manner and she has some severe social issues. How could you tell a mom that she is doing harm to her baby when said mom is in the middle dealing with a baby crisis (illness and meltdown)? It sounds like she was trying to put blame on you, because she didn't know how to properly care for him.

You really do need to talk with the service. We had a bad sitter (also from a service we normally trust) come to our house for a week. I send a detailed email about her behavior and the incident that tipped things over for us (she left Adam on the changing table and left the room. He fell off of course). The service was shocked by her behavior, because she had interviewed so well and no one else had complained. They decided to follow up with other families she'd helped and found that their feedback lined up with what we complained of. It's just that the other families were uncomfortable complaining. Ugh.

So, for the sake of other families and other moms who are holding the world on their shoulders, you really do need to give that feedback to the service.

I hope Brendan feels better soon!
MamaKa..
by MamaKangaroo
Posts 1357
RWinston wrote:It sounds like she was trying to put blame on you, because she didn't know how to properly care for him.


Bingo.
...
Mama to three little girls:
Charlotte Lily, 3.5
Elizabeth Rose, 2
Isadora Violet, 6 mo
cinmar..
by cinmar
Posts 2010
Ugh, sorry you had such a bad day! She was totally out of line, and I agree with letting the service know about it.
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starli..
by starlite_girlie_BZCL
Posts 1847
Me too....she sounds awful!
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firero..
by firerose22
Posts 456
My jaw is on the floor. I cannot believe that she had the nerve to say such things to you. I would file a complaint right away. He is your baby, and no one has the right to lecture you, let alone temporary help that knows nothing about you or your family. Grrrr, this just makes me so mad!
Mom2Ma..
by Mom2Maddie83
Posts 66
MamaKangaroo wrote:Time to call the service and put in a MAJOR complaint. I, also, have done daycare for a long time and would NEVER say such things to a parent. That is way overstepping the bounds and frankly is not true at all. Sounds like he does very well in daycare. Kids get sick. And where does she come off acting like she knows a better solution for your family?
Wow, how cruel and inappropriate for her to say those things. You definitely need to put in a complaint. She was hired to watch your child not to force unsolicited advice and opinion down your throat.
You need to ignore everything she said and have confidence that you are doing a great job.


<br/><br/> I agree! Call the service! I am so sorry,Katie...I hope Brendan is feeling better!
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KAC402..
by KAC40281_BZCL
Posts 669
thanks to all of you for your help through that awful day. i just sent in my synophsis of the situation, it took me until today to feel comfortable in doing so. i'll let you know if they say anything to me!
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KAC402..
by KAC40281_BZCL
Posts 669
Still waiting on some type of acknowledgement of my email to them! WTH!
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MamaKa..
by MamaKangaroo
Posts 1357
KAC40281_BZCL wrote:Still waiting on some type of acknowledgement of my email to them! WTH!


Hmmm ... sounds kind of unprofessional of them not to get back to you on a fairly important matter. Did you try calling? I would hound them.
...
Mama to three little girls:
Charlotte Lily, 3.5
Elizabeth Rose, 2
Isadora Violet, 6 mo
KAC402..
by KAC40281_BZCL
Posts 669
MamaKangaroo wrote:
KAC40281_BZCL wrote:Still waiting on some type of acknowledgement of my email to them! WTH!


Hmmm ... sounds kind of unprofessional of them not to get back to you on a fairly important matter. Did you try calling? I would hound them.


<br/><br/>

I actually rarely talk to anyone on the phone. I email them a request for help and they reply back, etc (the owner must have a blackberry/smart phone). I usually only speak on the phone to the sitters when they call to confirm. So, that makes its even worse, b/c I know they are constantly monitoring emails. I'm going to check my house vmail in case i missed a call, b/c my cheap phone's caller ID isnt reliable.
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